A company may go to great lengths to establish the best possible system for compliance with anti-bribery laws. It may work hard to create and propagate a strong culture of ethical business practice and may exercise great vigilance to ensure its standards are being upheld by all its employees. But no system is fool-proof and when it breaks down, how can management assure they are the first to know?

This guidebook is based on extensive interviews of thirty companies in ten countries. It is designed to help management establish programs to invite, investigate and resolve reports of compliance problems in their global operations. A properly designed, well-publicized, thoughtfully implemented internal reporting program is among the most cost-effective ways a company can manage risk.

In 2002 Control Risks published ¡®Facing up to Corruption¡¯, a manual providing practical advice to multinational companies developing and implementing anti-corruption policies.

Corruption is now recognised to be one of the world¡¯s greatest challenges. It is a major hindrance to sustainable development, with a disproportionate impact on poor communities and is corrosive on the very fabric of society. Corruption is also very costly for business, with the extra financial burden estimated to add 10% or more to the costs of doing business in many parts of the world.

This document is a guide to companies preparing themselves to implement the objectives of the tenth principle and to deal with corruption in every aspect of their operations. It provides a road map to sources and tools which will assist in the practical application of policies designed to eliminate corruption.